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Project satisfaction questionnaire

    In order to further understand the service situation of our unit and improve the details of standardized technical services, you are cordially invited to express your opinions on the following aspects. The problems involved in this survey are only used for service improvement, not for other commercial purposes. Thank you for your strong support!

    Please rate each of the following questions on a scale of 10 according to the actual situation of project implementation, with 10 being very satisfied, 9, 8 and 7 being relatively satisfied, 6 and 5 being average, 4 and 3 being not very satisfied, and 2 and 1 being very dissatisfied.


serial number

service content

Very satisfied

Satisfied

Basic satisfaction

Not very satisfied

Very dissatisfied

1

How satisfied are you with the overall service for this project?






2

How satisfied are you with the service for the consulting phase of this project?






3

Are you satisfied with the service in the communication and signing stage of this project contract?






4

Are you satisfied with the service in the planning stage for this project communication?






5

Are you satisfied with the service of implementing the operation phase for this project?






6

What is our response speed to the communication methods such as email and telephone during the project service?






7

Have your doubts been clearly answered during the project negotiation?






8

Is the project execution plan reasonable?






9

Does the project execution efficiency meet your expected effect?






10

Are the service indicators mentioned in the project contract effectively achieved?






For the items below "basically satisfied", please fill in the specific reasons, and we will use this to supervise the rectification. thank you

Generally speaking, what aspects of our management and service can be improved to improve your satisfaction?


Finally, I would like to express my heartfelt thanks to you for taking time out of your busy schedule to complete our service satisfaction survey!                              

 

 

 

Unit:                          Signature:                                Date:


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400-881-6062

Lihong Safety Equipment Engineering (Shanghai) Co., Ltd.

E-Mail: info@lh-safety.com

Address: 581 Xiuchuan Road, Chuansha Town, Pudong New District, Shanghai

(Greenland East Coast International Plaza-Room A 313)

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